My O2 Android app Alert

[Zoon]

On My O2 app home screen there's a bell icon with an alert. I press the bell icon and I get a message that my bill is ready. The alert stays although I've seen the aler and the bill. I find this irritating, how do I get rid of the alert to show just the bell? 👾

[Cleoriff · Accepted solution]

If you have actually seen the bill as you say @Zoon and the alert remains then my only advice would be to delete and reinstall the My O2 app. It wont do any harm and may just do the trick...

Edited to add. I have just tried mine. I had the same alert. When i pressed it I was told 'you have no new messages' and then the alert disappeared. Mine is version 8.3.1....

[Zoon]

Thanks reinstalled and all's good now 👍👾