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Connecting to MyO2 via S10

Suggy50
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‎22-09-2020 22:21

‎22-09-2020 22:21

Hi all

 

Trtying to connect to MyO2 via Samsung Galaxy S10 but keep getting this error

 

Failed to connect to myo2mw.o2.cu.uk/

**.***.***.**(port***) from/

***.***.*.**(port*****) after 20000ms

 

Only activated the sim card thius evaning

 

Ian

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Suggy50
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‎22-09-2020 23:00 - edited ‎22-09-2020 23:06

‎22-09-2020 23:00 - edited ‎22-09-2020 23:06

No Link.pngThere is no link

 

 

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MI5
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‎22-09-2020 23:04

‎22-09-2020 23:04

Did you not get an email?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Suggy50
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‎22-09-2020 23:08

‎22-09-2020 23:08

Yes as above but there is no link.

I can get it via laptop but its asking for the activation code on the S10

 

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Suggy50
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‎22-09-2020 23:13

‎22-09-2020 23:13

The problem im having is

When I try to input the code on the S10 nothing happens, keyboard comes up but the numbers dont register when i hit the keys

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MI5
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‎22-09-2020 23:20

‎22-09-2020 23:20

I did mine on laptop fine or try rebooting the phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Suggy50
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‎22-09-2020 23:28

‎22-09-2020 23:28

Downloadad app and loged on via that and now works.

 

Thatks for your help

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MI5
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‎22-09-2020 23:31

‎22-09-2020 23:31

No worries
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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