Bolt ons

[KevinP-barn]

Hi I've run out of data on my iPad. I have altered my data package which won't start until next period so I need to buy a bolt on. However, when I go to buy a bolt on I just get the message about my change to monthly package. How do I top up?

[Cleoriff]

Hi @KevinP-barn 

You won't be able to buy a bolt on online whilst in the middle of a tariff change.

Your best bet is to contact customer services on any number in this guide Guide: Coronavirus Community Help and Support 

They open at 8am tomorrow.

[O2Leyla]

Hello, please either refer to the my O2 app to purchase bolt ons or contact customer services on 03448090202 who will be able to assist you further.

Hope this helps.