Also Ofcom will handle individual complaints - a good starting point is http://www.ofcom.org.uk/complain/mobile/company/unfair/ they'll be able to offer advice.
That's good to know. Has anyone tried to contact them on those phone numbers? It's very helpful of them to have phone numbers to give people the opportunity to speak to real people about this. By the way, who wants to bet these are VoIP numbers on OfCom's website?
I will try to phone them this week, if my workload permits it... But it seems they will take cases from someone who's already had something happen to them, i.e. perhaps it's best that they hear from someone whose O2 account has had blocked numbers, instead of someone with a general enquiry about the validity of the T&Cs.
Here is the link to the EU Commission's Communications Directorate contacts:
http://ec.europa.eu/dgs/communication/c ... en.htm#eco
In my opinion, you need to click on where it says 'Competition' and 'Consumer Protection', find the people responsible for these sectors and email them both. I think I will pop them a word as well, just to see what kind of procedure a complaint might follow - but like I said, they will most likely take it more seriously from someone who already has a problem.
They have great power over mobile networks regulation - we are paying cheaper EU roaming costs because of them, not because any British network or even British regulator said so
Go on then, tell us how you arrived at Busybeenannies
As a mother of several young children I subscribe to quite a few well known parenting publications. Busy Bees are listed in most of them.
Not that I feel that this is relevant.
