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Anonymous
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How can I put money on another O2 phone

Where on the O2 site can I put money on someone elses O2 phone?

 

Help !!!

 

Gerry

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Posts: 100,444
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Registered: ‎04-04-2012

Re: How can I put money on another O2 phone

Have a look at our payment guide to see if it helps
http://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill/ba-p/1014090
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Registered: ‎14-01-2013

Re: How can I put money on another O2 phone

When I do this for family members who are on PAYG...I just ring the top up line 4444 and key in the number of the mobile I want to top up using a card I have registered. I do this frequently for my son. He just gives me the money.....I do the the top up...

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Posts: 100,444
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Registered: ‎04-04-2012

Re: How can I put money on another O2 phone

Is that method mentioned in your guide?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Topics: 729
Registered: ‎14-01-2013

Re: How can I put money on another O2 phone

[ Edited ]

@MI5 wrote:
Is that method mentioned in your guide?

No...because I discovered I could do it after I actually did the guide. Bearing in mind I am on contract and from my phone I dialled the PAYG top up number. I obviously had to register one of my debit cards for the first time but now I just use the same card and it's a 5 minute job.

I would add it to the guide but not sure it would work for everyone. I was payg till 2013. Once on contract with DD set up... I have never missed a payment..It is another option though....?

My son gets the text immediately I have topped up for him.

 

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Posts: 100,444
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Registered: ‎04-04-2012

Re: How can I put money on another O2 phone

I know you can do it on giffgaff so I assume it's the same on o2.
Might be worth asking @Toby to check and add it if possible to do.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Topics: 729
Registered: ‎14-01-2013

Re: How can I put money on another O2 phone


@MI5 wrote:
I know you can do it on giffgaff so I assume it's the same on o2.
Might be worth asking @Toby to check and add it if possible to do.

Well I know it's possible as I do it for my lad. Not sure whether it will always be possible for others though?

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Re: How can I put money on another O2 phone

That's what I meant for Toby to find out.
"Can anyone call the top up line and top up a different phone number"
I assume yes but need clarification.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Topics: 729
Registered: ‎14-01-2013

Re: How can I put money on another O2 phone

It certainly would help those who are abroad and run out of credit . (I have done it whilst in the UK and my son in my apartment in Spain)...

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Former Staff
Posts: 11,573
Registered: ‎13-08-2012

Re: How can I put money on another O2 phone

Hi @MI5 and @Cleoriff, I'll get the below question clarified for you. Any others you need while I am asking?:

 

Can anyone call the top up line and top up a different phone number?

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