on 28-12-2019 14:43
I know some parts of the country they get no signal but this is almost 2020 and we deserve better!
I go abroad about once a month and whilst roaming never have the same connection/internet problems as I have in Central London.
o2 are a disgrace... stuck on a contract so can’t just walk away as at work others who are on EE etc have no such problems. But everyone on o2 says the same. They can’t get on the internet without connecting to Wi-fi!
on 28-12-2019 16:32
Alternatively, if you're that frustrated and know you can get better service from another network, it might be worth the money to bite the bullet, cancel your contract, and switch providers. https://community.o2.co.uk/t5/How-to-Guides/Cancelling-your-contract-An-updated-guide/ba-p/1234852
on 30-12-2019 14:24
Hi @jtuk , sorry to hear that you've been having poor connectivity in those areas in central London. I'll make sure to pass on your feedback about this to the business. It's also a good idea above from @Bambino to report the issue via the app as well.
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