voice messages

[Anonymous]

Why can,t voice messages be Free like with vodafone?

[Anonymous]

Hi,

Because on 02 they are not.... for Payg , £0.15p per call, but are included in your allowances on most pay monthly tariffs when in the Uk.

Dial 1760 to switch if off and 1750 to switch it on

[Tuba_Dave]

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@Anonymous wrote:

Hi,

Because on 02 they are not.... for Payg , £0.15p per call, but are included in your allowances on most pay monthly tariffs when in the Uk.

Dial 1760 to switch if off and 1750 to switch it on

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Ho B-O-B

I use voicemail when I'm working as I'm a driver so cannot respond to the phone. When I'm not working I like to turn it off.

Recently, I tried the above mantioned numbers but all I get is "Call Ended" and no recorded message / voicemail is still ON.

I assumed the numbers must have been changed but have not been able to find info. Seeing the subject posted reminded me, so I just tried it again & still no response from the 1760 (turn off) number.

Is it me / my settings causing this? (I'm pay monthly)

Dave

[Anonymous]

Hi Dave.

Here is the official 02 info on using Voicemail.

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...

If your still having issues then please dial 02 Customer Services.

Contract ; 202
Payg. ; 4445

They will check your account for you.

[jonsie]

Do you have TuGo installed as voicemail is an integral part of it and cannot be disabled with current versions.

[Tuba_Dave]

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@jonsie wrote:

Do you have TuGo installed as voicemail is an integral part of it and cannot be disabled with current versions.

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Hi Jonsie

Sorry, I've not been back sooner ..........

I did have TuGo installed but decided it wasn't need so removed it.

Could it be that it's still registered?

[Anonymous]

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@Tuba_Dave wrote:

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@jonsie wrote:

Do you have TuGo installed as voicemail is an integral part of it and cannot be disabled with current versions.

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Hi Jonsie

Sorry, I've not been back sooner ..........

I did have TuGo installed but decided it wasn't need so removed it.

Could it be that it's still registered?

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If i remember correctly users were being advised to log out of tugo before deleting it.

[MI5]

You will need to re install the tugo app then log out of it before deleting the app again.

[Tuba_Dave]

oops
Thanks for the quick reply

[MI5]

It's caught many out - you're not alone