the message system and greeting menu

AOOct55 · ‎06-01-2021

Can someone explain why the message system has been changed recently and is now so much more time consuming than the old one? If it was not broken, why has someone decided to change it?

The new system is completely unnecessary and unhelpful or is it just me that thinks this?

MI5 · ‎06-01-2021

@AOOct55

O2 have recently updated the entire voicemail system because they said it was the same basic system that dates back to CellNet days.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

b4u2 · ‎06-01-2021

In which way has it changed?

AOOct55 · ‎08-01-2021

the options menu through 901 has been changed making the process more time consuming and in my view unnecessarily complicated