General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

How do i save my iphone contacts onto my sim card?

Hiya, Im really struggling to find a way to save my contacts which are on my iphone onto my sim card as want to use it in a different phone! Can anyone help me pleaseeeeeee:0)thankyou

contract changed without permission

hi been on 12 month cotract for few years,starded to get calls from sales team last year near renewal date said no.this year got worse to get me of 12 month contract, reported sales team to customer service ,calls stoped then found out sales team kic...

No Stock of Broadband Routers for new Customers!

I can't believe that o2 PROMISED me that if I switched my broadband supplier (BT) to o2 I'd be much better off....I explained to the sales guy that I work as a self employed web designer/developer and that I couldn't survive with an internet connecti...

02 breaking contract law

When my current phone stopped recieving texts I decided to upgrade to the iphone 4 32GB. After speaking to the upgrade dept they offered me a 2 yr contract with iphone4 and said the cost of the phone was £119, I thought this was great and asked if it...

IP address range

We have 6 Handheld devices running windows mobile and 02 PAYG cards.We are performing a proof of concept that these devices will work in our company before we go out and buy 294 more handheld devices and sign up to 300 Monthly SIM Cards.To connect th...

delivery reports

can i get delivery reports for my text messages on my phone?If so how? I have a sony ericsson K530ithank youFaye Davenport

o2 your service is shocking !!!!!!

yesterday at work (approx 15 miles from my home address) there was no 3g signal, i could not make or receive calls / access the internet but could receive text messages, there were 5 other users in the same office having the same problemi logged a fa...

Connection Error

Started to have problems last night with my N95 saying connection error when trying to dial out unable to send/recieve calls or texts but O2 active still worked, tried the usual turn off remove SIM try again it let me make one call then connection er...

No coverage for a week Belfast - customer service a joke

I am not usually the type to rant on forums or make complaints however I have been so enraged by the state of o2 customer service that I had to post this. I live in Belfast BT6 - a pretty central area of a city. I have no landline. I have had no mobi...

Excell Communications?

I just had a strange phone call from a company called excell communications asking if I was happy with 02 and if I wanted to change my tarrif. Not sure if this company is actually linked with 02 so I didn't discuss the matter further. Has anyone else...