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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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  • 213 replies
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 38250 Views
  • 45 replies
  • 6 kudos

Resolved! Using abroad

I use my phone frequently from abroad & recently have started getting texts from O2 asking me to contact them to confirm my phone hasn't been stolen because I've gone £22 over my monthly bill. Not unusual for me. I contacted them yesterday & got my r...

Anonymous by Not applicable
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Resolved! NO SIGNAL - 12 HOURS NOW!

Hi allI need help/advice, my phone at least once a week loses o2 signal and the time period varies, I turn the phone off/on and remove the sim etc. I work in an office with 150 people and often enough not all o2 customers are affected there will just...

Anonymous by Not applicable
  • 842 Views
  • 1 replies
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People unable to hear what I say

Hi i live in Cambridge (CB25) and have had an issue with people not hearing what i'm saying, contacted O2 and told to re-boot phone, new sim installed 3G switched off and still the same problem!!! i spoken to about 10 other people on o2 in the same a...

Anonymous by Not applicable
  • 1063 Views
  • 3 replies
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Resolved! 2 year contract

I have just taken out a 2 year contract iphone 5 £36 a month. My question is, after the 2 years will O2 just roll on another contract although I have only signed up for 2 years?

Anonymous by Not applicable
  • 1929 Views
  • 2 replies
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Resolved! gigs/concerts

im looking for info from people on O2 that have been to gigs, i have tickets for gig tonight just normal tickets not priority or anything but im going into priority queue when i get there to get into arena early but my 2 mates who i have tickets for ...

Anonymous by Not applicable
  • 1038 Views
  • 1 replies
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Community Highlights 15/3/12

Hi guys, It's been a busy few weeks on the community with lots of vibrant threads, so sorry for the amount of time between highlights! Below are some great recent discussions to sink your teeth into. Feel free to get involved and see if they inspire ...

Toby by Former Staff
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  • 7 replies
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Resolved! credit file affected due to £18 bill , no letters sent

switched from carphone warehouse to tesco last june 2012 {HusbandS contract}phoned to check if he owed outstanding bill, reply was no.last week 21/2/13 phone call of debt collecters saying he owed £18 and had defaulted. not through carphone warehouse...

Anonymous by Not applicable
  • 5141 Views
  • 10 replies
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Resolved! Contacting o2 by email

Hiya everyone....I have contacted o2 via the webchat to try and resolve a possible "fraudulent" matter. I was given an email address so I could send the relevant details. However, when I tried to send the email (twice), I had them returned (twice). I...

Anonymous by Not applicable
  • 2052 Views
  • 1 replies
  • 0 kudos