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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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I like the forum, BUT...

These smilies are rubbish. Mad cats?:robotfrustrated: Fraustrated robots? I propose a complete overhaul of the smilies on here!

Rycal by Level 19: Quirky
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O2 outsourcing ALL telephone support

I've just read that O2 will be outsourcing all of their telephone support to Capita who run large off-shore call centres. As a customer I'm quite worried as the telephone support was the best level of support. The UK staff do/did an excellent job. I ...

How to actually achieve some direct contact with the Complaints review service

HiCan anyone advise how it might be possible to achieve some direct contact with the complaints Review service in Leeds.I ask because in early May of this year I raised a complaint with O2 over the fact that i had received an unsolicited call from O2...

Anonymous by Not applicable
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Resolved! Leaving O2

I have been trying ALL afternoon to try and contact O2 to cancel my contract. NO BLOODY CHANCE ! What can I do?

Anonymous by Not applicable
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HTC one double flip case.

I just bought an HTC one phone and a double flip case.I find the case to be badly designed as I have to take the phone out of the case as no one can hear me. The hole in the case dosen`t seem to align with the microphone.On the HTC website the review...

Anonymous by Not applicable
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Resolved! Lost/Stolen phone

My girlfriend was on a night out recently and she has either lost her phone or had it stolen at some point during the night, she has a Samsung Galaxy S2 but doesn't have any tracking software installed on the phone. Is there any way that we can track...

Anonymous by Not applicable
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Resolved! Wrong Contract - cant change

OK, Its my fault at least in part. I upgraded to an IPhone5 and signed the contract, but did not check my usage. I am now on an unlimited talk and text package, but I only use an average 180 mins and 35 texts per month. Any ideas how I can get out of...

Anonymous by Not applicable
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Resolved! o2 are ripping me off (well trying to)

So - I have happily used o2's broadband for probably 7/8 years now, and I've had my mobile number with them for nearer 20 years I think.Recently I had a letter stating that o2 had just sold their broadband service to Sky (my broadband contract was lo...

Anonymous by Not applicable
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  • 14 replies
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