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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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'Customer service' in store

I called into an o2 store today to get some help with an issue I've been having with my iphone. On walking into the store I saw 3 staff members slouching against the phones on display, they were quick to ask if they could help but sadly that's where ...

Anonymous by Not applicable
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Buying a 4G phone, not given a 4G simcard.

Has anyone had this problem?In January I bought a new Samsung Galaxy S4, refreshed my current contract. Asked specifically for a 4G phone and double checked before I signed the new contract if this was a 4G phone and if I was good to go now. Was told...

Anonymous by Not applicable
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Motorola Moto G Review

Hello guys and it's been along time since I j have made a thread or said anything just not been too well but I'm back :)....It's been nearly I think a month since I have been using the Motorola Moto G so I thought let me write a review about it since...

Anonymous by Not applicable
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  • 7 replies
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Resolved! iPhones and pay as you go

I've posted below about poor coverage for an iphone I've just bought. If I swapped it for a pay as you go could I try different providers then revert back to contract? Also can I keep the same number if I use different payg providers.

Anonymous by Not applicable
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Resolved! 3G coverage not as good as promised

Hi. I got an iphone for my son this week and checked the coverage before we got it. He wants to use internet in his school grounds and the map said that there was a strong signal but he is t getting 3 g there at all. Some of his friends do but I assu...

Anonymous by Not applicable
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Resolved! out standing bill

i do change my contract now for pay and go but however still have to pay 1 bill to close £17.81 but i did cancell DD in my bank it is any chance You could posted last bill to my home addres?

Anonymous by Not applicable
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Resolved! Coverage in Scotland

Hi,Tried various methods to highlight this with the company and no one seems overly bothered apart from the usual "we're doing everything we can" company line. In short the coverage of 3G, and to be fair even basic gprs, is awful. I work as a tour gu...

Anonymous by Not applicable
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Resolved! O2 store - unlock

Hi. I have just bought a Motorola from O2 store in Southampton and the sales guy there told me that unlocking the phone is very easy by filling a form online but I got a message now saying that it will take 28 days. So I called the customer service a...

Anonymous by Not applicable
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  • 8 replies
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