General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

O2 SMS gateway settings? - I'd like to send SMS from my NAS

Hi all,I have recently bought a Synology Diskstation, and am currently configuring it. There is an option to setup email and SMS notifications for any problems with the box.As I'm an O2 phone and broadband customer, I get 100 free text messages to us...

Online chat

Bunch of liars. Promised my upgrade phone on Tuesday. Got told it was "stuck" in the warehouse. Thursday was told it was despatched and would get it Friday. Friday was told it was out of stock when I ordered and guaranteed id have it today. Guess wha...

BE MORE DOG !!!

I AM FED UP OF THE ADVERT BE MORE DOG. IT IS INSULTING TO BE CLASSED AS A DOG - I AM NOT A DOG, NEVER HAVE BEEN AND NEVER WILL BE. "MORE CAT" WOULD BE APPROPRIATE - SMART - CLEVER - INTELLIGENT - FREE SPIRITED. TO CLASS YOUR CUSTOMERS AS DOGS IS THE ...

chat service O2 online

O2 bought a new phone. Previous wanted to give my nephew residing abroad. So I have to unlock it . The street traders proposes odblokownie SIM 35 pounds . Stupid I decided to take advantage of O2 online chat support . Mila support the presentation of...

Thank you to Site Management and members.

Hi @Chiara and @Toby and Moderators, I wanted to be one of the first to post a massive Thank you for your continued support throughout the year. The O2 Community Forum has certainly moved on leaps and bounds with you both at the helm, with some fanta...

Resolved! Free 02 Sim

I was thanked for ordering a free 02 sim on 4th December and told it would be with me within five days.On 7th December I was again emailed telling me my free sim was nearly with me.On 15th December I was told to activate my new free sim!Today I have ...

Resolved! Second hand O2 phone

I just bought a second hand 02 iphone 4 which I was told when I bought it that it was 'locked to 02'. Which I assumed on buying it that it would only accept 02 sim cards. As I am an 02 customer, I bought it. Now that I've put my sim card in it, thoug...

Resolved! Frustration!

Hi, I'm Sila and have been using O2 since I moved to London in 2003. Unfortunatelly, after 10 reasonably happy years, I'm now having serious trouble with them and don't know what to do... So any help/advice will be much, much appreciated. It all star...

Resolved! O2 Sim only unlimited data

I've had this deal since five or so years ago and the store and even the customer service say I'm able to have unlimited data. However in my handset when I go near 4gb or use that much data outside it slows down!!!! Meaning it's not unlimited!!! How ...

Resolved! suspicious phone call

has anyone had a phonecall from 08000641087 asking for your bankcard details, regarding a better pay&go tariff? they asked my daughter if she put £15 per month in her mobile, and for an extra £1 she would get unlimited texts,web,& calls.