General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Resolved! Galaxy S 3 not registering to the network FIX.

Want a FIX for when your Galaxy S3 fails to register to the network.Try this, it worked for both my wifes and my phone following our phone failing to register to the network. Tried all the reboots and other suggestion from o2 customer services. So I ...

Resolved! end of contract choices

HiI have come to the end of my o2 contract. I do not want to upgrade just now but I would like to reduce my monthly DD. I use very little of my minutes, max 200 and max 200 texts monthly but always run out of data as I do not have a 3G connection at ...

Resolved! Roaming Charges - Irish Border

I have been getting overcharged on my account from January 2012, I got the phone in December. The 02 customer services have been bordering on 'moronic' when it comes to this subject. I am seriously considering stopping my DD to them as they have over...

Resolved! voice messages

Why can,t voice messages be Free like with vodafone?

New Samsung Android Flip Phone

We all love a flip phone, don't we ?http://www.sammobile.com/2013/11/03/samsung-w2014-officially-unveiled-flip-phone-with-snapdragon-800-under-the-hood/

Resolved! Sim Swap

Ok, this is getting ridiculous. Been on chats with O2 4 times now. How hard is it to swap a bloody sim card??? No Service now for almost 24 hours. The original sales guy told me that all I had to do was swap the sim when it came in the post and to re...

Resolved! unsubscibe

How do i unsubscribe from the O2 ccommunity every time i go to internet explorer the O2 community page is there and I do not wish to belong to it nor do I want emails from it so please remove me from itthank you

Resolved! Delays in receiving SMSs and Voicemails

Has anyone else suffered from delays in receiving SMSs or Voicemails? I've noticed for the last few weeks that (not all the time) I'm getting these having been sent to me hours before. Yesterday, I got an SMS and a Voicemail relating to it seven - ye...

Voicemail hacking.

I was watching the BBC News today and they have been listening to a tape in a court case describing how a private investigator was able to phone O2 with a false name but the correct password (no idea how he got that) in order to succesfully get the p...

Resolved! Upgrade Option Unavailable

Hi all. I've been trying to upgrade my phone for about a month now, since my contract renewed. However, when I go to the upgrade option, it kept saying "Oops, something went wrong" (I seem to recall) and now from the past day or so , it just says "Ba...