Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
I have very poor reception on my iphone 6 (1-2 bars) & have tried everything to have it improved - new sim card, re-setting &&&& but without success. Can anybody offer any help or advice before I depart from o2, please?
So as most of you will know, I enjoy doing speedtests and checking out how good network compares with each other. So on a recent trip to London, I took with me my iPhone X and iPhone 7.The iPhone X had my O2 Sim in and iPhone 7 my EE Sim (Max tariff)...
https://dbrand.com/skins/how-to-apply/lg-g6 So I'm thinking about this kit. Any opinions. It comes with many design variations, Not sure about the durability however it certainly makes your phone stand out.
O2 originally overcharged my account by a few hundred pounds due to their error with overseas charges. About 6 weeks ago they apologised, identified the error and said it would be rectified "within 48 hours". I have since contacted them at least 12 t...
Has anyone else noticed ridiculously slow 4G speeds in central London? This has been ongoing for a few months now, basically since I have been upgraded to a 20GB data p/m plan which raises the question of being throttled by the network. The first two...
I've had the worst experience of my entire 22 odd years of mobile phone contracts coming back to o2. Managed to mess up a number port. Blame it on a faulty SIM despite the SIM previously working fine with the new number. OK I'll give them the benefit...
Despite not being available for a number of years, if you put into google send a free text from 02 it brings you up with an 02 faq page telling you to log in etc. come on o2 stop being lazy and archive this will you, or at least change the page to sa...
Hello, Just wanting to express to you the excellent customer service I received this morning. I spoke to a lady in the sales department called Patricia, she was very helpful and friendly with helping me decide on my upgrade and although I haven't yet...
I have been with O2 for 8-10 years I have three contracts with you and I have just ended a chat session very dissatisfied.In the last three years I have contacted O2 for a new phone just after release and been told that O2 dont do deals on the latest...
Made many mistakes thoughout my life. Did one today. So what did I do to put it right. I contacted O2. That was my second mistake. I have PAYG as I have very low usage, about £60-80 pa so no value in a contract. I let my credit drop very low (6p) & f...
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