Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hello guys We are sure you have already noticed that we have a new Global navigation test today. It might take a bit of getting used to the new navigation, but please bear with it, and keep your feedback coming!! Test details This test is expected to...
A number of years ago back in the 90s data would come out of your free minutes this was the case with orange which was great also if you had a line to everyday 50 tariff as you were only paying third on the line 2 rental of the line rental 450 minute...
I have had O2 at my current address off and on since 1987 (when it was Cellnet, with a huge Nokia transportable). I have always, even in 1987, had a reasonable O2 signal at my house. I had 12 months away from O2 until earlier this month, with BT SIM ...
@MercedesS any chance this alignment issue can be fixed please as it makes finding threads impossible on mobile view.
It seems as though almost all of the new (Android) phones now have the new USB Type C connection instead of the old style micro USB (type C appears more round, while micro USB is more square). As micro was the old standard, I have several of these le...
I have been trying to get my mobile number transferred to my new SIM and during 2 chat sessions have been told this can take up to 24 hours. That was 3 days ago! Is this ineptitude typical of O2?
Hi I called on Tuesday 1st August 2017 this week to discuss money being taken from my billing account for the last 3 weeks from a company named above ( Digital Virgo). Your helpline employee was most helpfull and had explained the scenario with Digit...
I travel to Europe a lot, I have never been able to get 4G even now I am in Paris , why? So frustrating even the 3G seems like it's slower than in the UK
1) Don't use the o2 live chat. It's advisors are full of copy/pasted information and are of no use if you want a real conversation. Pick up the phone and you'll get further!! Don't demand though, remember, no one gives discounts to rude people. 2) Wh...
I've been on an expired pay monthly contract paying £16 per month for 1GB data for some time. I recently did o2 live chat to enquire about changing my tariff to get more data. It was suggested that I change my tariff to £21 per month for 2GB. It soun...
