Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
I just wanted to ensure that Kevin C. was recognised for being an asset to O2 as a customer service advisor. He is the definition of great customer service, polite, friendly, ever so helpful and went out of his way to not only ensure I got a good dea...
Has any got the O2 Customer Support Email Address? It would be much appriciated! Looks like you landed on a popular topic. If you're looking to contact customer service to upgrade, get a PAC, join or get a new device or tariff, you can also contact O...
I recently bought a new O2 Pay Monthly phone to replace my old O2 PAYG phone. At the time I was receiving a lot of robocalls calls in mandarin on my old phone. I tried blocking them but they just switched to another number. So I decided to change to ...
It's been a while since I looked at what phones are available on O2, but with my contract only having 4 months left to run I'm starting to look around and was thinking of paying off my refresh and getting a new phone. My wife too, who is also lookign...
Hi.Always dealt in store but due to current restrictions upgraded online Friday and paid the premium delivery for Saturday .uk mail tracking number did not work but received a text from dhl saying it will be delivered Wednesday. It's not a big issue ...
I've have been trying to contact O2 for 30 days to seek help in these financial time of hardship! EVERY other company, Bank, credit card etc have given the population a 3 month payment. EVERY TIME I'VE TRIED TO PHONE YOUR EXCUSE FOR A COMPANY I HAVE ...
Hi everyone, I hope you're all having a good week so far! We know a few of you access the Community only via their mobile phone, while some might only do so occasionally and mainly use their computer Today we'd like to get some feedback from you on t...
Hi all,I recently received a phishing text claiming that my bill has not been processed:O2:We were unable to process your latest bill. In order to avoid fees, update your payment information via: I just want to make sure everyone is aware of it and ...
How long will an unread voicemail stay in my mailbox before being auto deleted?
Hi. Anyone know why O2 have not yet released the Huawei p40 Pro for sale yet?O2 have asked me to upgrade but they haven't got the phone that I want and I don't want to clog there helplines with all that is going on right now.
