Solved: Voicemail messages

Anonymous · ‎16-10-2014

Hi, are voicemail messages automatically deleted after a certain period of time? If so, can I retrieve them somehow? There's a few from last year that I wanted to keep and they seem to have disappeared. Thanks

MI5 · ‎16-10-2014

To keep a VM you would have to chose the option to save it, which will save it for 7 days only.
You could keep on doing this though, listening and saving, for any length of time.
Once deleted automatically they are gone as far as I know........

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Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎16-10-2014

To keep a VM you would have to chose the option to save it, which will save it for 7 days only.
You could keep on doing this though, listening and saving, for any length of time.
Once deleted automatically they are gone as far as I know........

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎16-10-2014

Hi

they stay on the server for a limited time and when they drop off they are not recoverable I'm afraid.

Anonymous · ‎16-10-2014

Hi both, sadly I had a feeling that was going to be the reply. Thanks for the prompt response

MI5 · ‎16-10-2014

Sorry it wasn't better news.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎16-10-2014

No worries.

I had the same kind of issue when I lost the very last voicemail from my mum while she was on holiday ,but sadly passed away while on holiday.

jonsie · ‎16-10-2014

I have voicemails from my wife from a couple of years ago but I had to save them on the PC. As said, once they have gone from the system they are irretrievable.

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