UNLIMITED o2 texts and calls - Page 2

Anonymous · ‎30-09-2012

where did o2 get UNLIMITED from??? i just checked my tariff & it shows how many texts & minutes i have left to use... thats not UNLIMITED! thats LIMITED!!

Anonymous · ‎25-05-2016

O No, I've also just checked my UNLIMITED calls and texts on my contract and guess what, they are unlimited, who new that the word unlimited meant unlimited as per the Terms and Conditions of O2, I'm Flabbergasted. By the way this specific post is for BIGGSY!!!!!

gindygoo · ‎25-05-2016

@Anonymous I'm guessing you mean your texts are "limited" have u sent loads of texts, as there'll be a fup I'm guessing!

Btw it's much better to start a fresh thread to get the best help possible.

Cleoriff · ‎25-05-2016

Not sure I understood either @gindygoo as @Anonymous used the word unlimited four times.. Maybe I am in need of another cup of tea?

Veritas Numquam Perit

MI5 · ‎25-05-2016

The fair use policy (FUP) is detailed in the T&C's http://www.o2.co.uk/termsandconditions
Mass mailing of sms messages is also not allowed.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎25-05-2016

There's always been a FUP but for a normal customer, they will never get anywhere near their 'unlimited limit.' There are of course those special people who abuse the system and why there is any need for a FUP.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

gindygoo · ‎25-05-2016

@Cleoriff I made a coffee and still couldn't quite fathom it

@MI5 Thanks for clearing that up, I'll keep a note of that link you've posted for future reference!