Sharing data/plans tariffs

0214 · ‎28-07-2020

I have 3 o2 monthly tariffs, linked. I have followed the info on sharing plans but apparently as I got my mobile from Carphone warehouse, who o2 are no longer affiliated with, I cannot use the share plan or move to you. Has anyone any experience of this? Or can anyone recommend a new provider that enables share of data.

MI5 · ‎28-07-2020

@0214

You need a refresh tariff to be able to share data so you need to upgrade with O2 directly to a refresh tariff.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎28-07-2020

O2 help here https://www.o2.co.uk/sharer-plans

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎28-07-2020

The OP has read info on sharer plans. Unless you are taking out a new contract I doubt you can move to any network to share data other than by tethering.

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MI5 · ‎28-07-2020

Thank you for pointing that out

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎28-07-2020

Not a problem

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS