SPEEDY O2 CUSTOMER SERVICE. 35 DAYS TO RESOLVE A 1...

Anonymous · ‎12-10-2013

REGARDING A PREVIOUS POST ABOUT AN UNLOCKING CODE REQUEST FOR MY PHONE. O2 STATE THE REQUEST CAN TAKE UP TO 10 WORKING DAYS FOR THE CODE TO COME THROUGH. AFTER MUCH WOEING AND WAILING AND NO GREAT SUPPORT FROM THE COMMUNITY. I FINALLY GOT MY MESSAGE THROUGH TO SOMEONE AT O2 WHO SEEMED TO GIVE A DAMM. LOW AND BEHOLD I RECEIVED MY CODE ON THAT DAY 27. TODAY I GO TO MY EMAIL AND NOW FIND THE OFFICIAL REPLY TO MY ORIGINAL REQUEST WITH THE CODE. TOTAL NUMBER OF DAYS 35. NOW THATS WHAT I CALL A SPEEDY SERVICE.

THANKS TO ALL NOT CONCERNED.

Anonymous · ‎12-10-2013

Hi.

Your welcome.

Have a nice day

jonsie · ‎12-10-2013

At least you're sorted now and we can all breath a sigh of relief. Spent many nights worrying about this

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎12-10-2013

Hopefully be the end of it now

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

perksie · ‎12-10-2013

I'm sure we all wish you the same!

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SPEEDY O2 CUSTOMER SERVICE. 35 DAYS TO RESOLVE A 10 DAY ISSUE.