on 17-03-2020 11:33
Apparently there are issues with voice calls for some customers (tipped of by Rory Cellan-Jones).
Warning on the https://status.o2.co.uk/ page that it is being looked into...
Not sure if this is correct place - maybe needs a duplication on Pay Monthly / Pay as You Go sections?
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 17-03-2020 15:06
on 17-03-2020 15:06
Update: Further to the earlier cross industry issue, we’re beginning to see our 2G, 3G and 4G voice services returning to normal. Our technical teams continue to investigate and monitor the situation. We apologise for any inconvenience this may have caused.
For the latest updates, please check https://status.o2.co.uk/.