Solved: PAC code (want to leave O2 and having trouble gett...

Anonymous · ‎04-06-2013

I have now spoke with 3 different advisors on live chat and on each occasion have been put on hold for over 30 mins. while they transfer me to the correct department for my PAC code. Poor customer service....I'm sure if I wanted to upgrade my account I would be through to the correct department in seconds!!!

adamtemp64 · ‎04-06-2013

If on pay monthly please ring 202 payg 4445 live chat is a waste of time yet it will soon be the main support route!

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

adamtemp64 · ‎04-06-2013

If on pay monthly please ring 202 payg 4445 live chat is a waste of time yet it will soon be the main support route!

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Anonymous · ‎04-06-2013

Forget live chat it's useless

Anonymous · ‎04-06-2013

They are Ok for limited general enquiries.

If things shape up as some people think then the training we have been told they are receiving will be imperative.

O2

PAC code (want to leave O2 and having trouble getting code)