Solved: On hold to customer services

Anonymous · ‎23-06-2013

I have been on hold to customer services waiting for someone to answer.......still waiting with no available advisors online. What is going on ? This is not the customer service I expect.

Anonymous · ‎24-06-2013

Hi personal and froggy_joe

You do realise that you are calling at a peak time don't you? 5pm at the weekend isnt a time I personally would choose to call any company.

Try calling this week as early in the morning as you can and you will have a better chance of getting through.

But sadly this is a sign of things to come.

Anonymous · ‎23-06-2013

I have been on virtual hold on live chat for over an hour - only

want a PAC code !

Anonymous · ‎24-06-2013

Hi personal and froggy_joe

You do realise that you are calling at a peak time don't you? 5pm at the weekend isnt a time I personally would choose to call any company.

Try calling this week as early in the morning as you can and you will have a better chance of getting through.

But sadly this is a sign of things to come.

Anonymous · ‎24-06-2013

if you call 8pm you will talk to customer service fast i done that before, live chat close 11pm hope this help

O2

On hold to customer services