O2 poor technical skills

[Shocking1]

I have to say .. o2 have gone from being the best customer service to the absolute worst! For over a year they have failed to sef up my LTE watch and have been charging me. They have an option to resolve or I'm going to expose them with the calls I have recorded.

[jonsie]

You need to make your complaint to customer service

Follow the link for 'contact us' at the bottom of every web page

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202