on 11-03-2009 12:26
on 11-03-2009 12:26
on 11-03-2009 21:36
on 11-03-2009 21:36
on 11-03-2009 23:21
on 11-03-2009 23:21
on 12-03-2009 09:06
on 12-03-2009 09:06
I was online at 7am trying to get tickets with my 02 code, At 11am i rang 02 to be told if i had a code i would DEF get tickets and not to worry as there were still plenty left as there was an allocation to match the amount of codes given out.the reason for the messages coming up was system overload only but it would be ok shortly.
so calmed down bit, spoke to someone else who got a code from micheal jackson website,(in hindsight i should of gone on there to get a code) she had just bought tickets after only minutes not hours- this was late morning !.
I by this time was getting worried, her code was working and mine wasnt, i had been sitting here quite a few hours by now -too scared to leave my chair incase i missed my chance, i kept putting in my code to no avail. Rolling Eyes
on 12-03-2009 13:29
on 12-03-2009 13:29
on 12-03-2009 13:44
on 12-03-2009 13:44
on 12-03-2009 14:14
on 12-03-2009 14:14
got my code night before
spent an hour being told my code was invalid text two more codes to my phone all the same as the first invalid code..assume was a mass code sent out to everyone as i got it three times
on 12-03-2009 14:29
on 12-03-2009 14:29
on 12-03-2009 14:54
on 12-03-2009 14:54
on 12-03-2009 19:06
on 12-03-2009 19:06
on 12-03-2009 21:50
on 12-03-2009 21:50
For anyone who wants to follow up this complaint, please contact Dan at Customer Services with whom my Son and I have been speaking over the past 2 days:
Customer Services
The O2
Peninsula Square
London
SE10 ODX
www.theo2.co.uk
T: +44 (0) 20 8463 2000
E-mail: CustomerServices@theo2.co.uk