Join 02 and you will be sorry

[Anonymous]

worst company ever , Vodaphone have better deal and better customer service want to get the truth about how much your phone bill will be then don't belive a word this lot tell you . Go on line and get a real tarrif Im stuck with this lot they can't even get my name right RIP OFF 02 they are crooks 

[Anonymous]

I have been with 02 for about 5 yeras plus , the covarage is very good , the billing system is a joke, they are still after 5 Years calling me Nicky I have tried changing this for years no louck , my 02 bill Unl Calls Unl Text and 3 GB data was sold to me as the best package for me , that was a lie , and just a way to make commission , my bill is usally around £60 a month somtimes £75 the same package with Voda phone would cost me around £24.00 per moth my partner has spent £96.00 in the last 4 months I have spent £240 I use my phone less than she does , 02 YOU ARE A RIP OFF , making far too much money , you have charged me for apps I have not had calls that should be free and your tariff stinks I caught in a contract until Sep so no choice but to stay until then but boy will I be posting some ****** about your customer service and your RIP OFF tarif . by the way my name is Peter you idiots 

[Anonymous]

They cant shut you up .......

02 Have me on a RIP OFF contract for the next 6 Month and want £159 to let me go well its worth staying because I will post FB , Blog , and Message boards for the next 6 months 02 YOUR TOO EXSPENSIVE you have me on a deal that you told me £32.00 a moth would be every thing I need to spend My bills are £60 , £70 a month very month YOU LIED to me Vodaphone is far better Far cheaper. my partner and I swaped phones for a month her bill on my phone £55 My bill on her phone £19.00 last 1/4 I paid you £250 she paid £91 YOUR HAVING US ALL OVER mate , this )" is a RIP OFF , cant get out of my contract for 6 months so you will get this for the next 6 Month on your FB and all over social media POWER is the media is it worth the £156 you holding me too ...... I dont think so been with 02 for 5 years YOUR A RIP OFF 

[MI5]

You are not talking to o2 here.
We are all customers like yourself.
If you wish to complain the details are on this link
http://www.o2.co.uk/contactus

[MI5]

You won't be posting here for 6 months I can assure you.
See one of your other posts for details of the correct complaint process.

[Cleoriff]

And yet the tarifff you were sold ie Unlimited texts and calls and 3 GB data WAS the best one for me.

However, it was my choice as to whether to accept it or not. I did look at other tariffs from other networks and nothing compared to that. Different people have different needs so it really is up to the individual to shop around. . As said, make a complaint by all means but without access to your account we would have no idea of why you exceeded your tariff...

[MI5]

The problem will be with premium rate calls and MMS etc which are all clearly stated as not included in unlimited allowances.
A short time taken to understand the contract can save so much stress and frustration further down the road.

[Cleoriff]

@Anonymousyour other (first) thread is here https://community.o2.co.uk/t5/O2-Home/02-RIP-OFF/td-p/1045078

There is absolutely no point in starting new threads with the same complaint. They will just be merged into one...