Solved: How to delink one of the accounts from MyO2 - Page 2

Anonymous · ‎03-09-2014

My daughter is now handling her own account but it is still linked to my MyO2.

Is it true the only way to get this resolved is to register a complaint?

I have rung CS once, been told they had done it but it is no different,

MI5 · ‎03-09-2014

It does seem strange that you can't do it.
I'm not sure what the logic is.....?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎03-09-2014

Why remove the option in the first place? After all it isn't compulsory that you have to register to My O2.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS