As a technophobe with Dyslexia I find trying to find out something as simple as getting my phone unlocked or upgraging immencely frustrating.
I seem to go round in circles from link to link, and even when I find a link called "prefer to pick up the phone" or something like that, it goes no where and doesn't even offer a number to call.
Is it to much to ask for a "speak to a Guru link and join a queue
Very frustrated customer
