Solved: Give phone to someone else

Anonymous · ‎22-12-2015

I have an iphone 'refresh' contract with o2 that ends in July 2016. I have been given a new iphone from a different provider - BT. I want to give my old phone to my son (and he use his own number on that phone) and continue to pay the monthly fees until the contract expires in July so he gets to use my allowances. I also want to transfer my existing number to my new BT phone.

Does anyone know if it is possible?

MI5 · ‎22-12-2015

No, you can't transfer your number and keep the contract going.
It's one or the other I'm afraid.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎22-12-2015

No, you can't transfer your number and keep the contract going.
It's one or the other I'm afraid.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎22-12-2015

You can transfer your number but that will automatically end the contract with the relevant termination fees.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎22-12-2015

Your son also won't be able to keep his number and use your allowances unless he ports his number to your old account, but this will mean you lose your number too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.