Free upgrade what a pile of.....!!!!
on 10-11-2017 20:25
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on 10-11-2017 20:25
So today I go into an O2 store to take advantage of the free upgrade after a year so I choose my new phone and contract they then want to look at my old phone to "value" it this phone has had a screen protector and case since I got it....
They come back after having a look to tell me they'll only give 20% of its value because of a yellow mark just above the screen I can not see a mark on it neither can anyone else who's looked at it... This is an absolute joke I walked out without upgrading
anyone else had any trouble with this ???
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on 10-11-2017 20:28
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 11-11-2017 01:19
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on 11-11-2017 01:19
@AnonymousQuite a common occurrence for O2 to undervalue a trade in phone...
Veritas Numquam Perit