Forum login timeout

browni · ‎29-04-2013

It is increasingly frustrating to use this forum due to being constantly logged out.

Earlier I replied to a post in the broadband forum and came back to see if there were any replies.

Looking at my post it said it had been made 49 minutes ago yet I still had to re-login to reply to the replies!

#siwy

Anonymous · ‎29-04-2013

Yes I agree is a bit of a pain

jonsie · ‎29-04-2013

We were told that this was going to be looked at but nothing has been done to lengthen the time out interval. I find it very frustrating especially on the mobile.

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Anonymous · ‎29-04-2013

Totally concur.

This was to be looked at from what I was advised too !

http://community.o2.co.uk/t5/Discussions-Feedback/Community-Highlights-14-12-12/m-p/366178/highlight...

Im glad ive got a tweak called "double @' which inputs my email address when i press the @ button twice on my mobile.

adamtemp64 · ‎29-04-2013

This was one of the topics during the transition to these new forums and a reason that some regulars from that time (superusers that tested the new platform) are not here anymore or visit infrequently.

The issue though is not that it is the forum timeout settings but that of myo2 timeout.

This is the reason for the posts about webmail not allowing posters to post and losing 30 mins of typing.

Please o2 look at the whole implication of this short Time out period.

But we all remember what theses forums were like (thoses 2 year and older members) before the linking to myo2 login (Spam Spam Spam)

Lets hope we get some official input from the o2 team

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Anonymous · ‎29-04-2013

Hi guys,

noted, will be looking into it. Please bear with me, it's not something that can be fixed immediately.

Anonymous · ‎29-04-2013

@Anonymous wrote:
Hi guys,

noted, will be looking into it. Please bear with me, it's not something that can be fixed immediately.

Appreciate your input Chiara,

Another issue we are hoping you'll adopt is the lack of rich text facility on the full site when using an iphone !

Anonymous · ‎29-04-2013

The rich text editor was ok on iPhone & iPad for me until a few weeks ago then disappeared

Anonymous · ‎29-04-2013

@Anonymous wrote:
The rich text editor was ok on iPhone & iPad for me until a few weeks ago then disappeared

Still a no show for me.

There has been an explanation but no follow up fix !

Anonymous · ‎29-04-2013

I would hope that they fix it soon