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Fantastic Customer Service

AngelaH
Level 1: Joiner
  • 2 Posts
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Registered:

I just wanted to say thank you to Alberto in the St James Quarter branch in Edinburgh.

I was having issues setting up my new phone & he went out of his way to help.  Very impressive and such a nice guy.  

I left the shop very happy and was just wanting my thanks to be passed on to him.

 

Thanks Alberto!

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pgn
Level 64: Magistrate
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Praise is always welcome, @AngelaH - tagging in the board managers to make sure this gets back to the right department. Thank you.

@Martin-O2 @lewys-gp @RafaC 

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AngelaH
Level 1: Joiner
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Thank you, I’ve never had a bad experience in any of your shops, but feel Alberto deserves a pat on the back!!

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lewys-gp
Former Staff
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Registered:

Thanks for the tag, @pgn

 

Hi, @AngelaH. I'm so happy to hear that Alberto was able to help you 😊! I'll make sure they (and the rest of their team) receive your feedback. Thanks for posting on the community.

Community Manager for the O2 Community 🙂
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