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Elusive upgrade

Craigo1
Level 1: Joiner
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So my upgrade was marked as complete on 06/01 yet I don't have it! 

 

O2 dont know where it is either. 

 

Anyone else experienced this

 

 

 

 

 

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MI5
Level 94: Supreme
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@Craigo1 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Craigo1
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Think I've spoken to everyone except Sean Bean mate 😂

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MI5
Level 94: Supreme
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Registered:

@Craigo1 

We're all well aware of how useless O2 is right now, but the reality is that it's O2's responsibility to ensure your device is delivered.

All you can do is keep trying to get some sense out of them.......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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