Solved: Dispatch Unit pretending to be O2

Tonyw99 · ‎04-03-2013

I've had several calls from "The Dispatch Unit" who gave me the impression that they were part of O2, wanting to talk about my contract. Firstly, they aren't O2 and it seems fraudulent for them to pretend that they are. Are O2 aware of their shady activities and what is being done about it?

Secondly, how do they have my information? Particularly information about the contract I'm currently on? I would expect only O2 to know what contract I'm on so I am forced to assume they O2 has sold that information. What other information about me has O2 sold?

Anonymous · ‎06-03-2013

Carphone Warehouse are a legitimate trading partner with O2 and they have a number of sub-companies who they use to telemarket. if one of these companies called you then its legit.

perksie · ‎04-03-2013

You get a call from a company that is clearly not O2 and you assume your information was sold to them by O2?

There might be some logic in there somewhere but I can't see it.

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Toby · ‎04-03-2013

Hi Tony,

Send me a PM about this, and I'll pass on the details to the team who can investigate if there is evidence to suggest it was fraudulent.

Thanks

Cheers

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adamtemp64 · ‎04-03-2013

@toby see some info here http://whocallsme.com/Phone-Number.aspx/07891260280

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Anonymous · ‎04-03-2013

@Tonyw99 wrote:
I've had several calls from "The Dispatch Unit" who gave me the impression that they were part of O2, wanting to talk about my contract. Firstly, they aren't O2 and it seems fraudulent for them to pretend that they are. Are O2 aware of their shady activities and what is being done about it?

Secondly, how do they have my information? Particularly information about the contract I'm currently on? I would expect only O2 to know what contract I'm on so I am forced to assume they O2 has sold that information. What other information about me has O2 sold?

They probably guessed about your contract as I'm guessing they won't be allowed access to your account

perksie · ‎04-03-2013

A quick Google search shows it as a non-trading company in Manchester with one shareholder.

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Tonyw99 · ‎04-03-2013

The issue was that the knew what tariff I'm on, which I hope was just a good guess on their part.

I've done some digging and they appear to be part of Carphone Warehouse and I've never had any dealings with them. I've always bought direct from O2.

Toby · ‎04-03-2013

Thanks for that Adam

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Anonymous · ‎05-03-2013

@Tonyw99 wrote:
The issue was that the knew what tariff I'm on, which I hope was just a good guess on their part.

I've done some digging and they appear to be part of Carphone Warehouse and I've never had any dealings with them. I've always bought direct from O2.

Hmmm, who is a selling partner for O2?

Anonymous · ‎05-03-2013

@Anonymous wrote:
@Tonyw99 wrote:
I've had several calls from "The Dispatch Unit" who gave me the impression that they were part of O2, wanting to talk about my contract. Firstly, they aren't O2 and it seems fraudulent for them to pretend that they are. Are O2 aware of their shady activities and what is being done about it?

Secondly, how do they have my information? Particularly information about the contract I'm currently on? I would expect only O2 to know what contract I'm on so I am forced to assume they O2 has sold that information. What other information about me has O2 sold?
They probably guessed about your contract as I'm guessing they won't be allowed access to your account

They Guessed? How many contract options are there on O2??