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Customer Feedback

Erikas
Level 1: Joiner
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Just wanted to say thank you again to Will in customer service line. Regardless of my mistake he still helped me instead of being like most of the customer service agents they just passing you through to different people and you have to explain to them again and again and again... until you get fed up. Every one should follow his example. 5* customer service.

Message 1 of 15
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Dave-O2
Community Manager
Community Manager
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Thanks @Oxonian 

 

I've asked @IMrJonesI to PM me some further details, so I can get this fed back directly to the store. 

Message 11 of 15
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Robbo-2
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Hi Dave, I recently had an amazing experience with a really great customer service rep on the phone, and I am determined to feed back to his manager(s). Can you help me with that?

Message 12 of 15
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Cleoriff
Level 94: Supreme
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@Robbo-2 

I'll tag @Dave-O2 so he can get more info from you.

Nice to hear of good service from CS.

Veritas Numquam Perit

Girl in a jacket
Message 13 of 15
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Dave-O2
Community Manager
Community Manager
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Thanks for the tag @Cleoriff 

 

@Robbo-2 Can you please drop me a PM with your mobile number and the date/time of the call and I'll make sure this is sent to the right area 😁

Message 14 of 15
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Cleoriff
Level 94: Supreme
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Thanks @Dave-O2 x

Veritas Numquam Perit

Girl in a jacket
Message 15 of 15
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