Complaint

Allycat · ‎02-02-2023

O2 is useless, I have been on the phone for 2 days and have spoken to 3 different people as I wanted to do a transfer of ownership and O2 messed up and transfered the wrong number now that account will be deactivated and it's someone else account so they are left without a number and phone even though 2 agents that I spoke to said it was possible and the request had been made I had another agent saying it is not possible. Lack of communication and need to get fired.

MI5 · ‎02-02-2023

Another that may need looking into @O2Emma

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2Emma · ‎02-02-2023

Hi @MI5 No problem I will pick this up thanks.

O2Emma · ‎02-02-2023

Hi @Allycat I will send you a private message to look into this for you.