Changing personal greeting back to default

[Anonymous]

Hi there

Not sure if this is the right place to post this, found out i posted it in wrong place

I have a nokia 6300, I recorded my own personal greeting for my voicemail, but now changed my mind and want it back to the o2 default one.

I just contacted O2 and they said i can do it throught 901 following the automated service, if i cant do it that way, restore the factory settings on my phone. I tried both ways and it is still there.

How can i do it? Please help

Thanks

Lou

[perksie]

Ring 901 and press *, should get you into set up.

[Anonymous]

Ring 901 and press *, should get you into set up.

i did that, but there is no option to reset it back to default or to remove the recorded message

[perksie]

I have tried to find you an answer for this without any luck, try ringing CS and see if they can help, sorry. :robotsad:

Another call may get you through to an operator who knows the answer.

Good luck.

[Anonymous]

ill give them another try thanks

[Anonymous]

managed to get it all sorted thanks to a nice lady at o2

[jonsie]

Hi Louise,
Did they sort it from their end or was it something that you had to do as your query may be asked again by someone?

[Anonymous]

Hi Louise,
Did they sort it from their end or was it something that you had to do as your query may be asked again by someone?

I had to phone them, they had to reset it, unforuntely when they do it, you lose your saved text messages and your pin will be set back to default. Takes a hour to do

[jonsie]

Thanks for that Louise. I thought it would have to be reset by O2, and so everything goes back to default and deletes the messages. Good to know

[Anonymous]

Wasnt good for me Steve, i had to try find a way i didnt lose my messages. I couldnt join bluebook to store them on there. Now waiting for o2 to contact me about that