*****Apologies to Santosh-O2 chat advisor*****

Anonymous · ‎30-01-2015

My very British sense of decency is forcing me to make a public apology to the person I was just speaking to on O2 chat, who was called Santosh.

Santosh has just very kindly helped me change the date of my O2 bill, but I unfortunately clicked the "close chat" button on the chat window before I had hit send on my goodbye message!

In that respect, I'd just like to say thank you very much Santosh; you were very helpful, and if you can possibly read this I hope you have a pleasent evening and a great weekend!

MI5 · ‎30-01-2015

He won't be able to see this but our coordinator, Toby, may be able to pass it on to him.
I'm sure he won't mind

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎30-01-2015

And how lovely to see something positive posted about Live Chat.

Veritas Numquam Perit

Anonymous · ‎30-01-2015

How innovative 😆😆😆😆

Seriously it does make a refreshing change

Anonymous · ‎30-01-2015

Definitely adds some balance to some of the negative posts recently.

Anonymous · ‎04-02-2015

Thanks for posting this positive feedback @Anonymous ! I'm Marina, one of the community coordinators. If you send me a private message (there's a link in my post signature) with your phone number and I'll pass this on!