02UK TEXT SCAM? - Page 2

Anonymous · ‎03-08-2017

NEW SCAM. Text from 02 asking you to score service in your area. DO NOT REPLY IT WILL COST YOU MONEY. It's NOT 02

MI5 · ‎25-09-2020

@Jedrzej244 wrote:
I got it too from 24747
Is it scam or not

Shortcodes generally begin with 5, 6, 7 or 8 so I would be very suspicious.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Ade_Bt · ‎29-09-2020

I was checking my bill last night and discovered that I had received 20 premium texts at 0.84333 each for a total of £16.66 - also worrying in that they didn’t come through to the phone. I complained to O2 using their chat function but all the girl could do was put a premium bar on my number - not very satisfying at all. I still have to pay for texts i never received! Reporting it to BBC Watchdog as i think people should be made aware of this.
I have been a loyal O2 customer for over 10 years - and this is how they treat me?! Time to change provider i think.

Ade

MI5 · ‎29-09-2020

@Ade_Bt

Is it related to this issue?

https://community.o2.co.uk/t5/Pay-Monthly/Multiple-Texts-Off-84222-number-just-now/m-p/1393480#M2128...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Ade_Bt · ‎29-09-2020

Yes its related. Contacted O2 who kindly refunded.

MI5 · ‎29-09-2020

@Ade_Bt wrote:
Yes its related. Contacted O2 who kindly refunded.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Ade_Bt · ‎29-09-2020

I rang O2 and they stated that they were aware of the problem- and from the messages here I see I got off lightly with just 20. Bizarrely the texts fid not appear on my phone???