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sms problem with iPhone 8

tel1
Level 1: Joiner
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I can only send sms messages from my iPhone 8 to Android users if they have already sent a message to me. On my phone the message seems to have been sent (i.e. no red "Not delivered !" error) but the Android user doesn't get the message. Messages to and from other iPhones are fine. Any ideas please?   

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MI5
Level 94: Supreme
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@tel1 

Check you have "send as sms" enabled in message settings and check these additional tips Guide: Text Message Tips (not sent or received) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 122256 Posts
  • 609 Topics
  • 18982 Solutions
Registered:

@tel1 

Check you have "send as sms" enabled in message settings and check these additional tips Guide: Text Message Tips (not sent or received) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
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