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internet usage

Anonymous
Not applicable

on ‎16-09-2015 19:49

on ‎16-09-2015 19:49

Hi

 

I am a PAYGO customer and I am having issues with internet usage. I have used all my Bolt On data + additionally I have bought at least 3 times more UKDATA. When I leave my phone sitting on the table without doing anything I keep receiving messages that all data is used.

 

anyone can explain what is going on?

 

thanks

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MI5
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on ‎30-09-2015 09:08

on ‎30-09-2015 09:08

Yeah I agree. I fixed the phone that had the issue by moving it to EE too.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎30-09-2015 09:36

on ‎30-09-2015 09:36

It's obviously an o2 network problem but the devil knows why only certain customers are affected, number or data base. Mind you it's been going on literally years now. You both found the only certain fix...

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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