iPhone5 basic Texts converting into Picture texts and eacting my money

[Anonymous]

After 4 months of no problems with my new iphone 5 and happily sending text messages, I noted a very large bill.  When I investigated it, I found that text messages were being converted to picture messages which are NOT covered by my tarriff.  O2 said it was because I had either input a something like a smiley face/symmbol or the text message has gone over one standard text message.  I am fuming that I am now paying for a bolt on that legally I should not be (in my view).  None of my text messages had symbols and yes most probably did go over one standard amount of characters, but it was still a TEXT message not a picture message which arent free on my tarrif.  Why should I be paying for something that I shouldnt be.  Sooooooo cross.   Has anyone else encountered this problem.

[adamtemp64 · Accepted solution]

many threads on here about it use the search option

and info from the support pages http://bit.ly/13rWyPo