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iPhone data roaming

Anonymous
Not applicable

‎09-07-2017 08:55

‎09-07-2017 08:55

Just want to make people aware that they should not just rely on the data roaming slider to stop roaming charges. I have just got back from jamacia and have incurred roaming charges to the tune of around £30. Before I left I turned off data roaming as I always do when travelling abroad. However on this occasion it wasn't enough. After noticing the charges during the holiday I was advised to turn off mobile data, which I've never had to do before, as well. This seemed to stop the charges. I have an iPhone 6 and it is fully updated. I've also found out that there is history with O2 over this problem in the past. I will be speaking to O2 tomorrow.
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MI5
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‎09-07-2017 09:03

‎09-07-2017 09:03

Yes we always advise the same on here when asked.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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