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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9208 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382585 Views
  • 4 replies
  • 0 kudos

Resolved! Iphone 5 switched off!

Help! My iphone 5 has decided to switch itself off yet it had a full battery charge! Im not sure what to do?!

Anonymous by Not applicable
  • 8632 Views
  • 8 replies
  • 0 kudos

Resolved! Unable to send mms/photo messages, iphone 3gs

This seems to be a recurrent theme on here, but i am unable to send mms with photos attached using my iphone 3gs. Please can someone help. I'm not a fan of O2, they just told me the other day I only have 2g signal and that I shouldn't expect anything...

Anonymous by Not applicable
  • 8043 Views
  • 15 replies
  • 1 kudos

Tethering on a factory unlocked iphone 4

Hi, I have a factory unlocked iPhone 4, bought directly from Apple and used on Orange (including tethering) with no problems. I've moved over to O2 as the contract terms are better and currently, the tethering is working fine; however, I am regularly...

Anonymous by Not applicable
  • 3955 Views
  • 12 replies
  • 0 kudos

Resolved! Using non-iPhone sim

Hello, I hope someone can help. I'm on a sim-only contract which isn't an iPhone contract. I've previously been able to use this sim in an iPhone by calling O2 and changing some settings. I've tried putting my sim into an iPhone I've used previously ...

Anonymous by Not applicable
  • 4128 Views
  • 12 replies
  • 0 kudos

Resolved! Sudden new problem - iPhone sending multiple repeated text messages

Today throughout the day I sent text messges. It worked many times without any problem. Thereafter all text messages were sent multiple times. Sometimes 3-5 times each. I tested this by sending it to another phone I had and it did this to all numbers...

Anonymous by Not applicable
  • 19277 Views
  • 8 replies
  • 0 kudos

Resolved! 02 iPhone 4 on another Network

I now have an upgrade to a iPhone 5 but would like to give my old iPhone 4 to a relative whois NOT on the 02 network. What options do i have to get the Phone to work on anothernetwork.

Anonymous by Not applicable
  • 2719 Views
  • 2 replies
  • 0 kudos

Resolved! iPhone app

Hi, All I have had to change my email address. All is OK except I cannot access my iPhone app. The app is always logged in and I simply enter a pin. This now doesn't work obviously due to the email originally entered being incorrect. I understand I h...

Anonymous by Not applicable
  • 4137 Views
  • 8 replies
  • 0 kudos

IOS 6.0.2 Update for Iphone 5 and Ipad Mini Only

Just to make you all aware if you dont already know. An Update IOS 6.0.2 for the iPhone 5 and iPad Mini is out now. The above fixes Wifi issues on the above devices. Update can be done through the Phone OTA update or iTunes

darrengf by Level 28: Ingenious
  • 3189 Views
  • 2 replies
  • 0 kudos

Resolved! Ipad Mini nano sim - getting one

For reference, for anyone currently tring to pay O2 some money in exchange for data via an iPad Mini. I found it to be impossible!Any thought, help or suggestions are welcome. Transcript of recent chat here: Welcome to O2. Someone will be with you so...

Anonymous by Not applicable
  • 15670 Views
  • 12 replies
  • 0 kudos

Resolved! "URGENT" Using iPhone 5 Abroad

Hi, I am currently an iPhone 5 user, pay monthly with 1GB data.I am currently abroad in South Korea and I have switched off my cellular data by putting my phone into an airplane mode. However I have my wifi switched on, and have been using my home wi...

Anonymous by Not applicable
  • 5323 Views
  • 12 replies
  • 0 kudos