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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

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Dave-O2 by Community Manager
  • 9078 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382236 Views
  • 4 replies
  • 0 kudos

02 no phones in shop EE and vodafone have

after 8 years i am sad to say i will be leaving 02 been to my local ee and vodafone stores and they have confermed there have recived iphone 5s today and will be on sale tommrrow morning shame 02 cant do this and were i live ee has 4g here on 02 i st...

Anonymous by Not applicable
  • 3775 Views
  • 10 replies
  • 0 kudos

Resolved! iphone died before contract finished

Can anyone advise me, i have an iphone 4gs which is under contract until april next year and since my last update to ios 6.1.3 the wifi stopped working, i visited apple and for £150 they could give me a new phone to replace it but would do nothing el...

Anonymous by Not applicable
  • 6310 Views
  • 27 replies
  • 0 kudos

ios7 see what is using your data

Just found that ios7 has introuduced a breakdown of what is using cell data and also you can turn things off to stop them using cell data. Settings> Mobile> scroll down

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adamtemp64 by Level 66: Unequalled
  • 3124 Views
  • 4 replies
  • 1 kudos

iOS 7 : Available on Wednesday 18/9/13.

Hi, iOS7 from Apple will be available for download on Wednesday 18th of September 2013. The update will be available for : Now is the time to carry out some homework on this release, as its not just an update to iOS6 , its a full UI overhaul. Ensure ...

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Anonymous by Not applicable
  • 13281 Views
  • 113 replies
  • 3 kudos

Resolved! Delivery to an alternative address???

Hello I am an existing O2 customer looking to order iPhone 5S on Friday (either from O2 or EE, still debating this). Do O2 deliver to an alternative address which isn't the billing address? I cant remember if this was an option as it was ages ago sin...

Anonymous by Not applicable
  • 5687 Views
  • 2 replies
  • 0 kudos

Resolved! Sim not working

My husband has given his old iphone to our daughter. He arranged for his phone to be unlocked. However when she put her sim card in it the messgae that came up was" the sim you have inserted is not from the right network "Can anyone give us any advic...

Anonymous by Not applicable
  • 4774 Views
  • 1 replies
  • 0 kudos

Resolved! 3G signal - gone!

Lat 2 days I have had no 3G signal at all on my Iphone 5... It seems impossible to get any online quick help from 02. Anyone experiencing issues or know how I can resolve?Tried rebooting and resetting network settings.

Anonymous by Not applicable
  • 4365 Views
  • 2 replies
  • 0 kudos

Resolved! Order cancelled

Went on to myo2 to track my order for the iPhone 5c to find its been cancelled. Had no email to say it had been cancelled, why has this happened?

Anonymous by Not applicable
  • 2440 Views
  • 2 replies
  • 0 kudos

Resolved! Paying The Insurance is it Worth it

Been Pay £12.50 to O2 since Febuary 2012, with £60 excess if damaged lost or Stolen Oline insurance £6.50 with £60 pound excess if damaged lost or Stole. Just recently lost my phone in Prague, Reported to the Police over there got a crime number, did...

Anonymous by Not applicable
  • 4499 Views
  • 7 replies
  • 0 kudos