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New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9587 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383211 Views
  • 4 replies
  • 0 kudos

Resolved! 5s payment error

Is anyone else getting some eci5 transaction error when trying to buy 5s? I know 100% has the funds for it so idk what's going on.. I tried calling O2 they said they call me back but never..l tried live chat waited 40 mins no response anyone have any...

Anonymous by Not applicable
  • 2181 Views
  • 3 replies
  • 0 kudos

Resolved! How can I upgrade if I can't get thro

Been ringing 02 since 07:59 this morning obviously couldn't get thro straight away! My phone is due for upgrade today and yet 'upgrade' says ring the 0844 number as I'm guessing have to be on 02 refresh contract for 5s and have to pay to get out of m...

Anonymous by Not applicable
  • 2786 Views
  • 6 replies
  • 0 kudos

Resolved! Help re cancelling an in shop 5S preorder

I got to the O2 shop to upgrade to the 5S. Paid £169.99 for a 4G/16Gb in slate. Told that they didn't have stock and delivery would be 1st November. I expressed my frustration but was told all 'network' shops in same boat. Also told that no different...

Anonymous by Not applicable
  • 2374 Views
  • 1 replies
  • 0 kudos

Resolved! 4g price promise

Hi all when I took out my iphone 5 contract I got that 4g price promise from them but my question is this do I have to go on a 4g tariff with iphone 5s or can I get iphone 5s on 3G (does this come under the 4g price promise) as where I live O2 does n...

Anonymous by Not applicable
  • 4092 Views
  • 11 replies
  • 0 kudos

iOS 7 Battery Saving Tips.

Hi Guys and Gals, The new iOS7 introduces some new and exciting features but this can come hand in hand with extra strain on your iPhones battery, which could impact on your standby and usage times. Here are a few ideas I have come across that may he...

Anonymous by Not applicable
  • 5891 Views
  • 4 replies
  • 3 kudos

Resolved! Iphone 5S Not Available In Store

Hi, I was planning to upgrade to the new iPhone 5S at my local O2 store on Friday 20th September 2013. However, when I called in there today I was informed that they would not have the phone in store to buy on the date of release. Instead I would onl...

Anonymous by Not applicable
  • 6840 Views
  • 35 replies
  • 0 kudos

Resolved! iOS 7 and move/scale wallpapers

Hey guys, I hope you are all successful in downloading/installing iOS7 So far for me, loving the whole thing to be honest. Calendar is cool, lock screen scroll fab idea. I do have a problem though with the backgrounds and the ability to move/scale th...

MarkTadley by Level 5: Ponderer
  • 31962 Views
  • 5 replies
  • 0 kudos

02 no phones in shop EE and vodafone have

after 8 years i am sad to say i will be leaving 02 been to my local ee and vodafone stores and they have confermed there have recived iphone 5s today and will be on sale tommrrow morning shame 02 cant do this and were i live ee has 4g here on 02 i st...

Anonymous by Not applicable
  • 3800 Views
  • 10 replies
  • 0 kudos

Resolved! iphone died before contract finished

Can anyone advise me, i have an iphone 4gs which is under contract until april next year and since my last update to ios 6.1.3 the wifi stopped working, i visited apple and for £150 they could give me a new phone to replace it but would do nothing el...

Anonymous by Not applicable
  • 6349 Views
  • 27 replies
  • 0 kudos

ios7 see what is using your data

Just found that ios7 has introuduced a breakdown of what is using cell data and also you can turn things off to stop them using cell data. Settings> Mobile> scroll down

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adamtemp64 by Level 66: Unequalled
  • 3133 Views
  • 4 replies
  • 1 kudos