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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 441230 Views
  • 4 replies
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Resolved! Vat

I have 2 telephone numbers on my airtime account, how do I find out how much vat has been charged to each of my numbers as the vat shown is for both numbers.

Anonymous by Not applicable
  • 2654 Views
  • 2 replies
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Resolved! Roaming abroad

Hi Having trouble with data abroad but not messages and phone calls. Spoke to O2 and they suggested (like other posts) to turn off the EU Internet setting. i have explained to them that there is no setting on the phone. Not sure whether its because t...

Anonymous by Not applicable
  • 5187 Views
  • 19 replies
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Resolved! Sim Swap - activation/unblocking required

Good morning, My son had his iphone SE stolen at the weekend and we went into an O2 store to get a sim swap for an old handset which he will now use. Despite swapping to a new sim card his phone is still blocked and he's unable to make calls. Can you...

Anonymous by Not applicable
  • 2575 Views
  • 2 replies
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Resolved! Unlock old iPhone 3GS

Hello, any help much appreciated.I have a very old iPhone 3GS which still seems to be locked to my provider, which I think at the time was still O2. I've just started a new job and have been given a new SIM to put into an old phone and use for busine...

Anonymous by Not applicable
  • 3590 Views
  • 2 replies
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JB Iphone 7 Plus Deliveries

Ok, so it now appears O2 have finally started moving MB models of all sizes. Question is, are anyone getting anywhere with Jet Black models yet? I know there are stories of QC issues and the likes of, this thread is more about seeing when the JB vari...

Anonymous by Not applicable
  • 16116 Views
  • 101 replies
  • 2 kudos

Resolved! On hold with o2

Been on hold with o2 for over 35minutes so far this morning, do I really want a up grade with such bad customer service

Anonymous by Not applicable
  • 4575 Views
  • 10 replies
  • 0 kudos

Iphone 7 GPS problems

Hi Is anyone else having issues with their gps on the iphone 7 plus? I use it a lot but since getting this iphone it's been impossible to use. It doesn't seem to be able to pin point my location, it has me constantly moving between my home and the ot...

Bonnie007 by Level 3: Thinker
  • 3113 Views
  • 5 replies
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Resolved! Block premium numbers

How can u stop my daughter using premium rate voting numbers  

Anonymous by Not applicable
  • 2902 Views
  • 3 replies
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Resolved! unlock a phone from a other netwotk

I have a phone from ee network and would like to use it on o2 with my sim how can I get the code for o2 to unlock it

Anonymous by Not applicable
  • 2248 Views
  • 1 replies
  • 0 kudos