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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9213 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382598 Views
  • 4 replies
  • 0 kudos

Upfront cost refund

Hiya, I recently made a purchase on the new iPhone online and jsut today have been sent an email saying they have refunded me the £30 upfront cost. No I want to know if this means they have cancelled the order or if this is normal as I had an order c...

richxie by Level 1: Joiner
  • 644 Views
  • 1 replies
  • 0 kudos

Resolved! Yet another Apple Watch data plan issue

Hi all, Bought a new S4 Apple Watch a couple of months ago, received it and set up with no issues whatsoever. Unfortunately the watch got damaged, made my claim through O2 insure, and was told they had no S4's in stock at all re a replacement. Was ad...

MindlessJD by Level 1: Joiner
  • 4969 Views
  • 22 replies
  • 0 kudos

Resolved! Iphone show caller ID

I can't switch show caller ID on/off, can this be fixed through O2? 

Elaine3 by Level 1: Joiner
  • 823 Views
  • 1 replies
  • 0 kudos

Unlock my phone!!!

I have been trying to unlock my iPhone X for several days now. I bought it secondhand and popped my Virgin Mobile SIM card into the device, only to tell me that the SIM is not supported. I learned that the device is locked to O2, so I began investiga...

Ellie1312 by Level 1: Joiner
  • 730 Views
  • 1 replies
  • 1 kudos

Resolved! New Phones!

Hi there, I just received my phone after I claimed my insurance but I have some questions and problems with this "new" phone.1. The phone in blocked, whenever I put a sim card inside , I cannot activate the phone because it's saying something like " ...

photos not%20downloaded%20to%20new%20phone

i've recently upgraded my phone and am still waiting for all of my photos in the icloud to appear on my new phone. ive tried airdropping some of them which worked but now my old phone will no longer allow me to do this. my recycle price on the old ph...

SJGoon by Level 1: Joiner
  • 845 Views
  • 3 replies
  • 0 kudos

Poor network/internet connection on iPhone 8

Last week i have started to not get little or no network/internet/data coverage when i leave WIFI. i originally logged this with O2 who told me there is no signal problems in my area. As soon as i leave home and WIFI i get 3G signal with no bars. I u...

peterB2 by Level 1: Joiner
  • 1402 Views
  • 5 replies
  • 0 kudos

Resolved! 5G Sim

Hi Do I need a new sim for my iphone 12? or can I use my current sim Thanks

DK2 by Level 1: Joiner
  • 1993 Views
  • 13 replies
  • 0 kudos