Surprise Usage of Cellular Data

[Anonymous]

I am a very relatively low user of network data as I spend most of my time in a wi-fi zone so I was very surprised when suddenly between 22 and 24 August 2013 I discovered that I had used all of my 100 MB allowance – no unusual behaviour, no big downloads. From then on I kept the cellular data firmly off.

When my billing cycle began again on 22 September 2013 I looked to confirm that I now had a new allocation of 100MB. I imagine my surprise to see that, according to the 'My O2' app, I had already used my entire 100MB allowance even though the cellular data option had been turned off for that period.

Something bizarre is going on here. I suspect it is to do with Apple no O2 but can anyone help?

[MI5]

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@Anonymous wrote:

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@MI5 wrote:
As the OP has stated that cell data was turned off I imagine it must be a system error.

CS should sort it for you.....

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The OP said they turned off cell data after they realised the allowance had gone though, so initially something was using the data.

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Please read carefully the first post, in particular:

"I looked to confirm that I now had a new allocation of 100MB. I imagine my surprise to see that, according to the 'My O2' app, I had already used my entire 100MB allowance even though the cellular data option had been turned off for that period."

[Anonymous]

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@MI5 wrote:

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@Anonymous wrote:

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@MI5 wrote:
As the OP has stated that cell data was turned off I imagine it must be a system error.

CS should sort it for you.....

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The OP said they turned off cell data after they realised the allowance had gone though, so initially something was using the data.

---

Please read carefully the first post, in particular:

"I looked to confirm that I now had a new allocation of 100MB. I imagine my surprise to see that, according to the 'My O2' app, I had already used my entire 100MB allowance even though the cellular data option had been turned off for that period."

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My excuse is....erm...I have none lol

[MI5]

lol