Low volume incoming calls

BenjaminW · ‎05-06-2023

Just got my refurbished as new iPhone 12 and I can’t increase the volume of incoming calls above a whisper, my outgoing call is fine

MI5 · ‎05-06-2023

@BenjaminW

Send it back and ask O2 to exchange it for one that works.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

BenjaminW · ‎08-06-2023

O2 can send me a replacement before I return the broken one they supplied.

MI5 · ‎08-06-2023

@BenjaminW

Usually you get a doorstep exchange.

Discuss with O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

BenjaminW · ‎08-06-2023

That would be acceptable

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