on 27-09-2016 20:59
on 27-09-2016 20:59
Ok, so it now appears O2 have finally started moving MB models of all sizes.
Question is, are anyone getting anywhere with Jet Black models yet?
I know there are stories of QC issues and the likes of, this thread is more about seeing when the JB variants start to shift.
While I try to rectify my broken 6, i fear im in for an awful long wait for my 7+ JB 128
on 30-09-2016 08:54
Oh a new twist in the O2 pack of lies story. First orders being processed in the order they are received, so how come one person who ordered on the 12th September, iPhone 7+ JB has received theirs.
O2 you disgust me, lack of any communication and also your inability to deliver on any of your promises, now i am getting even more annoyed
on 30-09-2016 15:18
So just been onto LC and it seems everything but the iPhone 7+ JB models they have in, they will not give dates as they haven't been given any information by Apple (allegedly).
So best guess as to when they will deliver, O2 don't know, won't commit and won't offer any compensation over and above the pointless extra data.
on 30-09-2016 16:01
on 30-09-2016 16:01
I was more than happy to go for a different capacity/color if they could deliver faster but had a big NO
Guessing they changed their policy after sending me those on the 9th
Refresh Device Plan: Fixed Sum Loan Agreement under the Consumer Credit Act
You've the right to cancel within 14 days from when you sign up or when you get your sim / and or device (whichever one's later). You don't have to give a reason. You can either return it and cancel your whole Refresh deal (both the Device Plan and Airtime Plan agreements) or change it for another device (you can only do this once). If you've signed up to O2 Refresh by buying out your old contract early and then changed your mind, you can't go back to your old tariff once your new service has started. And you can't get a refund on your old contract buy-out fee.
on 01-10-2016 17:18
Are you saying that they are refusing your right to cancel the agreement because 14 days has passed from the initial agreement?
Im no law expert but im fairly certain that the 14 days is from acceptance on tariff and delivery of the device.
Your trrif wont change until the dispatch of the handset and i think im right in saying thats when the clock starts ticking,
on 01-10-2016 18:34
on 01-10-2016 18:34
on 01-10-2016 19:46
on 01-10-2016 19:46
on 02-10-2016 11:30
on 03-10-2016 13:06
Seems the latest information from O2, based on 1 user phoning Customer Services, is that the JB's are expected LATE October/early november. Of course there is no details on if that is new orders or pre-orders.
on 03-10-2016 14:37
on 03-10-2016 14:37
Carphone Warehouse show that JB Plus's in either memory sizes will be delivered by 21 October for new orders...let's hope O2 are able to send their pre-orders out before then, otherwise it completely defeats the object of pre-ordering!!! Still no idea from O2 about when theirs will be delivered, just keep getting told it could be, in their words, "a maximum of over 6 weeks", though i'm yet to find out what that actually means!
on 03-10-2016 17:57
I guess by a maximum of over 6 weeks it means