on 02-08-2014 13:15
on 02-08-2014 13:15
Apparently there is an issue with the iPhone 5/5s using up data.
A friend of mine is on EE and they went through all of her settings and they confirmed that 'numerous' customers have been complaining of the same thing. I checked her settings with mine and I use mine a lot more than hers and I have only used about 350MB in the last 4 days and she has used almost 1GB.
EE advised her to contact Apple and when she did, she was told to restore the phone and to download an app called VPN and it would monitor the data that was being used.
Has anyone else had this problem?
If not, then surely it is an issue with EE and not with Apple?
EE claim that it is a bug in the Apple software. My friends data hike has only started happening a few months ago - around the time that the new software update come out. I have heard 'rumours' that Apple inset little 'bugs' in their software updates close to the time of new software and iPhones being released in order to make the devices lag - maybe to increase sales of the new devices? What is your opinion on it?
Solved! Go to Solution.
on 03-08-2014 10:25
on 03-08-2014 10:25
Thanks aldaweb
I checked my friends settings and she doesn't have mobile data on when she has wifi.
Oh well hopefully it'll get sorted soon.
Thanks for everyones advice
on 03-08-2014 10:26
on 03-08-2014 10:26